Returns & Exchanges

At Bagru Store, we take pride in our handcrafted fashion and want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a hassle-free 15-day return and exchange policy for all unworn and unwashed items.

1

Initiate Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Quality Check Preparation

Ensure the garments are in their original condition with all artisan tags attached and placed securely back in the original packaging.

3

Schedule Pickup

Once your request is approved, we will arrange a complimentary courier pickup from your delivery address within 24-48 hours.

4

Refund Processing

After our team inspects the returned items, your refund will be processed to the original payment method or store credit within 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing